Cancellation Policy

ClearPath Diagnostic Cancellation Policy

At ClearPath Diagnostic, we value our clients’ time and are committed to providing reliable and efficient services. To ensure smooth operations and accommodate all appointments, we have established the following cancellation policy:

Appointment Cancellations & Rescheduling

• Notice Requirement: Clients must provide at least 24 hours’ notice for cancellations or rescheduling.
• Late Cancellations: Cancellations made less than 24 hours before the scheduled appointment may be subject to a cancellation fee.
• No-Shows: Clients who fail to attend their appointment without prior notice will be considered a no-show and may be charged the full service fee.

Mobile Testing Appointments

• Due to the logistical planning required for on-site and mobile testing, cancellations or rescheduling must be made at least 48 hours in advance to avoid fees.
• If a mobile testing location is inaccessible or the client is unavailable upon arrival, the appointment will be considered a no-show, and fees may apply.

Emergency Cancellations

• We understand that emergencies happen. If an appointment must be canceled due to an unforeseen emergency, please contact us as soon as possible. Consideration for fee waivers will be made on a case-by-case basis.

Refunds & Fees

• Refunds are not provided for late cancellations or no-shows.
• Cancellation fees will be determined based on the service type and appointment location.

How to Cancel or Reschedule

To cancel or reschedule an appointment, please contact us at:
📞 203-584-1748
📧 admin@clearpathtn.com

By scheduling an appointment with ClearPath Diagnostic, you agree to the terms of this cancellation policy.